Broadband Upgrade from BT to Bring Cheer to Customers
After having been criticized heavily for its poor peak hour speed for the broadband customers, BT Retail Total Broadband has finally decided to upgrade the service for a large proportion of customers across the UK. The new scheme is expected to cover around 40% of the UK’s residential and businesses broadband users through 549 telephone exchanges, and would be extended to 55% by the end of first quarter of 2010, depending on the customers’ feedback.
As a result of this initiative, over 4.8 million broadband connections across the UK will get a boost, allowing them to cope with high speeds to the tune of 20Mb. The eligibility criteria have already been put up on the BT website and old customers will have to enter into new agreements to avail the service. The improvements in download as well as upload speeds are to be provided free of charge for the BT Total Broadband customers. This certainly sounds like a good deal, but a broadband comparison would be worth doing to see if it rivals other broadband providers.
In its drive to find out the reasons for such unsatisfactory performance, BT had discovered that the major fault was with the home connections of the customers, especially in wiring. As a solution to this problem, BT has planned to provide a device to remove electrical interference in the telephone extension wiring. The device, which is called a Broadband Accelerator, will be given away to the customers free of cost.
Commenting on the improved broadband service, chief executive officer of BT Retail, Gavin Patterson, said that high speed broadband has the capacity to change our lives as it would bring in a host of new applications which run on fast connections. He also said that the company was glad to be supporting the Government’s Digital Britain initiative.
